| Arboretum Case Study |
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Arboretum Lifestyle and Garden Centre Arboretum Lifestyle and Garden Centre, based in Leighlinbridge near Carlow, is a family run business, established from small beginnings by husband and wife team, Rachael and Frank Doyle in 1978. Through dedication, enthusiasm and a passion for the business the Arboretum has established themselves as one of Europe’s leading garden centers.![]() A high level of customer service, a huge range of products and a friendly welcome, has earned them the title of Bord Bia’s first ever Five Star Garden Centre and numerous other awards including – Best Customer Service and Garden Centre of the Year. The Arboretum place special emphasis on having a highly trained and knowledgeable workforce, and has also won awards for Excellence in people for the level of regular training and skills updating that the staff receive.
![]() Based on a ten acre site, Arboretum provides the complete lifestyle experience with a pets store, restaurant, homeware, giftware, furniture and a qualified team of plant experts all under the one roof. “We had a traditional CCTV system installed on the site; but as part of a major development project in 2004 we decided to look at the site security as a whole”, says Frank Doyle co-founder and co-owner of Arboretum. “We decided that the Netwatch system looked like a good idea so we spoke to David Walsh, Group CEO of Netwatch, and their engineers designed a perimeter detection CCTV system that gives an early warning in real time if any intruders enter the area around the site”. ![]() “Netwatch have picked up intruders on several occasions, adds Frank, and having a live update from the site when there is an issue is invaluable. If the monitoring centre rings me with an issue, I know what to expect if myself and the key holders are responding to the call”. “In 2010 we needed to expand the system again due to another development plan; and we upgraded our recording facility to a fully digital networked system which has meant that it is really easy to find and distribute CCTV images for the police if necessary”. ![]() “We love the Netwatch system so much that I had the system installed at our house also, says Rachael. The peace of mind that it gives is simply unbelievable; I said to Netwatch that you could take the dishwasher, fridge and television, as long as you left the Netwatch system in place”, laughs Rachael.
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Arboretum





